This User Agreement governs the terms and conditions under which Tripiy Holidays Pvt. Ltd. (hereinafter referred to as "THPL"), operating under its brand "Tripiy," provides services to Users. "User" refers to any person(s) engaging with THPL through its website, mobile application, sales representatives, offices, call centers, advertisements, or any other customer interface channels. Each Party to this Agreement, THPL and the User, is individually referred to as a "Party" and collectively as the "Parties." By engaging with THPL, the User acknowledges and agrees to be bound by the terms herein.
By utilizing THPL's services, the User confirms they have thoroughly read, understood, and expressly agreed to all terms, conditions, and notices within this Agreement. These terms shall govern all transactions with THPL and supersede any conflicting terms in any ancillary agreements unless explicitly stated otherwise. THPL reserves the right, at its sole discretion, to terminate access to its services or platforms without prior notice for reasons including, but not limited to, general maintenance or breach of terms.
Additional Terms of Service (TOS) specific to particular products or services (e.g., air tickets, holiday packages) will form an integral part of this Agreement. In case of a conflict between this Agreement and any TOS, the provisions of this Agreement shall prevail. Users must also adhere to the terms, guidelines, and operational policies of third-party service providers engaged through THPL.
Users opting for THPL’s Account Access services authorize THPL and its agents to access third-party platforms (e.g., banks, payment gateways) to retrieve relevant information on their behalf. Users are responsible for safeguarding their credentials and promptly reporting unauthorized access. THPL shall not bear liability for losses resulting from unauthorized account use.
Information explicitly designated as confidential by THPL must not be disclosed by the User except as required by law or as necessary to fulfill the obligations under this Agreement. Breach of confidentiality by the User will result in immediate termination of services.
The use of THPL's website and mobile application is at the User's sole risk. Users must ensure that any products, services, or information available meet their requirements. Unauthorized reproduction, distribution, or modification of any content, software, or materials from THPL's platforms is strictly prohibited and may result in legal action. THPL reserves the right to amend, update, or remove content without prior notice.
The User is solely responsible for verifying the accuracy of transaction details and complying with all applicable local, national, and international laws relevant to their jurisdiction. THPL bears no liability for screening, validating, or ensuring the legality of transactions facilitated through its platforms.
Unless explicitly included in THPL’s services, securing insurance coverage is the User’s responsibility. THPL is not liable for claims related to inadequate or absent insurance. Where insurance is provided, claims must be made directly to the respective insurance provider under their terms.
THPL shall not be liable for failure to perform any of its obligations under this Agreement due to unforeseen circumstances beyond its control, including, but not limited to, natural disasters, strikes, government actions, technical failures, or service operator disruptions. In such cases, THPL will attempt to provide alternatives or refunds, subject to applicable service charges and third-party refunds.
Under no circumstances shall THPL or its affiliates be held liable for indirect, incidental, consequential, or punitive damages, including, but not limited to, loss of data, profits, or business, arising from the use of its services or platforms. THPL’s maximum liability shall be limited to the total amount paid by the User for the affected service, excluding applicable fees or charges.
All content, including but not limited to text, graphics, audio, video, and software, provided by THPL is protected by copyright, trademark, and other intellectual property laws. Users may not reproduce, distribute, or modify this content without express written consent from THPL.
Visa compliance is the sole responsibility of the User. THPL disclaims liability for any travel disruptions or refunds arising from failure to secure the requisite travel documents.
The User agrees to indemnify and hold harmless THPL, its affiliates, and agents from any claims, losses, or liabilities arising from violations of this Agreement or misuse of its services.
THPL reserves the right to refuse or cancel services at its discretion if fraudulent, unauthorized, or inaccurate information is detected. THPL shall not be liable for any loss resulting from such cancellations.
If any provision of this Agreement is deemed unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.
This Agreement does not create a partnership, joint venture, or agency relationship between the User and THPL.
This Agreement is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, India.
THPL reserves the right to modify this Agreement and its terms at any time without prior notice. Users are encouraged to review the terms periodically for updates.
By sharing photos or videos during or after a trip, Users consent to their use on Tripiy’s social media. Requests for removal must be sent to help@Tripiy.com or happiness@Tripiy.com and will be honored promptly.
